Inside Sales Representative
Company: FASTSIGNS #123401
Location: Eatontown
Posted on: February 16, 2026
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Job Description:
Job Description Job Description FastSigns Eatontown is hiring
for a Inside Sales Representative to join our team! Benefits/Perks:
Competitive Pay Paid Vacation and Holidays Performance Bonus
Ongoing Training Opportunities A Successful FASTSIGNS Inside Sales
Representative Will: Serve as the first point of contact for
walk-in and telephone customers. Respond to customer inquiries; use
The 10 General Orders of Customer Selling to determine sign needs,
provide sign recommendations and quotes, and assist customers with
the order process. Obtain information for future contact. Process
customer orders. Accurately complete Work Order; obtain customers
approval and payment. Enter contact names into database for
appropriate follow up (i.e., call, mail a brochure, have a
salesperson call). Perform quality assurance measures pre- and
post-construction by accurately creating, reading and communicating
Work Order details and later proofing sign for errors or
unacceptable standards (i.e., bubbles, ragged edges, and loose
seams). Contact customers when the order is ready, when delays or
errors occur, or when payment is late, to ensure that they are
satisfied after the job has been picked up/delivered, etc. Assure
customer satisfaction. Contact customer within 3-5 days of order to
confirm customer satisfaction. If dissatisfied, determine concern
and present solutions. Obtain referrals; determine contact name and
phone number and provide follow-up. Follow up with printed quotes,
thank you notes, etc. Work on different projects simultaneously.
Prospect via phone for new customers. Generate list of prospects
through lead generation software, or publications (Yellow Pages,
Chamber of Commerce directory, etc.). Implement call, mail, and
call process with prospective customers. Execute in-house/database
mailings and follow up via phone. Mail a minimum of 50 post cards
weekly based on a variety of POS target lists. Maintain an
attractive retail environment (clean, organized and functional).
Support store manager as needed with reports, close out, invoices,
and daily, weekly and monthly paperwork. EMPLOYMENT STANDARDS
Education/Experience: Any combination of education, training or
general experience that would provide the required skill and
knowledge base sufficient for job performance. This could include:
Sufficient formal or informal education to assure the ability to
use simple math (adding, subtracting, multiplying and dividing
whole numbers and fractions, as well as converting fractions to
decimals and vice versa). Previous experience as a customer service
representative or inside sales representative. Previous experience
in a sign shop or graphics industry. Pass all
assessments/inventories administered during the hiring process.
Knowledge: Correct English usage including spelling, grammar and
punctuation; ability to proofread; basic math, read and interpret a
ruler, use a calculator, basic sales skills; telemarketing skills;
experience with a POS system; using a keyboard for typing/data
input; sign basics; computer basics including Windows 95/98 or 3.x
and Office 97. Skills: Communication including listening, speaking,
hearing and writing; consulting; being able to assess needs and
offer possible solutions for consideration; time management; using
the phone book or other lists to generate contact companies;
organizing (i.e., leads, call backs, quotes). Desirable
Qualifications/Traits: Easy-going, adaptable personality; positive
get it done attitude; quality conscious; flexibility to
occasionally work (and be compensated for) overtime; calm,
professional and diplomatic; presents self well; neatly dressed,
well-mannered and polite. Do you enjoy working with people? Do you
enjoy helping people solve problems by offering advice and
consultation? Are you looking for a job that offers constant
learning, skills growth and a career path? If so, we are looking
for employees just like you in the ever-changing Sign Industry.
Apply today!
Keywords: FASTSIGNS #123401, Passaic , Inside Sales Representative, Sales , Eatontown, New Jersey
