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Customer Service Representative

Company: Miramar Insurance
Location: Passaic
Posted on: November 19, 2021

Job Description:

Are you a licensed insurance professional that loves interacting with others, making connections, and helping people? Then you're an excellent fit for the licensed customer service representative position at our agency! You'll be responsible for making policy changes, taking payments, processing cancellations, responding to customer inquiries, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply.

Responsibilities:

Maintain customer accounts and update with new account information as needed
Find patterns in customer complaints and bring them to the team for improvement
Make sure each customer's complaint is addressed with care and precision to achieve full customer satisfaction
Create records of customer interactions and follow up to ensure all questions have been answered
--- Quote, bind, and sell new insurance policies to prospective customers
--- Process customer payments and endorsement requests
--- Review customer renewal policies for accuracy, discounts, and proper coverages

Qualifications:

Excellent active listening, interpersonal, and communication skills

Strong knowledge of customer interface and interaction
High school diploma, G.E.D. or equivalent
--- Must be fluent in Spanish
--- Ability to multi-task, prioritize, and manage time effectively
--- Strong written and verbal communication abilities

About Company:
Miramar Insurance Agency has been meeting the insurance needs of northern New Jersey residents for more than 40 years. When you work with our agency, you're not just another policyholder. We work diligently to provide personal service and quality products to each of our clients.

Keywords: Miramar Insurance, Passaic , Customer Service Representative, Sales , Passaic, New Jersey

Click here to apply!

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