Team Lead
Company: Eastbound Collective
Location: Hamden
Posted on: December 30, 2025
|
|
|
Job Description:
Job Description Job Description Exciting Opportunities: Join the
newest team of Adult Use Dispensaries in CT! Are you passionate
about the fast-growing cannabis industry? Do you thrive in a
dynamic and customer-centric environment? If so, we have an
incredible opportunity for you. We're thrilled to be adding to our
team for the newest dispensary in Hamden. Be part of a
groundbreaking venture in the cannabis industry! Embrace the energy
of a fast-paced work environment. Our team is dedicated to
providing exceptional customer experiences, ensuring compliance,
and creating a welcoming atmosphere for all. Location: Hamden, CT
Position Summary All positions are brand ambassadors and customer
service representatives for the Higher Collective brand in our
retail locations. All are responsible for exemplary Customer
Service, always providing customers with a smooth experience in
purchasing adult-use cannabis products that we offer. We're seeking
individuals with exceptional personalities, work ethic and who work
well in high traffic environments. We are seeking candidates with
flexible availabilities who are also able to work nights and
weekends. Candidates must be able to stand for extended periods of
time. Position Summary: Team Leads are pivotal in ensuring the
smooth operation of our dispensary and providing exceptional
customer service. The ideal candidate will have extensive knowledge
of cannabis products, excellent leadership skills, and a passion
for the industry. Responsible for leading, mentoring and
motivations staff, in addition to fulfilling orders behind the
retail counter and issuing pre- packaged products that have been
purchased to customers. Essential Duties and Responsibilities:
Provide top tier team support and customer service, with a
compliance mindset. Entering patient and order information into the
point-of-sale system; processing payment; finalizing patient
orders. Responsible for inventory and cash reconciliation
procedures. Perform new patient consultations as needed. Maintain
compliances with the Adult Use Marijuana Program rules and
regulations. Maintain compliance with all company policies and
procedures. Perform related duties as assigned by General Manager.
Responsible for interfacing with managers in all departments to
ensure smooth running of the dispensary. Stays informed and
knowledgeable about state and local laws, regulations and industry
news. Requirements High school degree or equivalent Excellent
Customer Service Skills, with ability to actively learn about
cannabis products available. Prior Budtender experience required.
Prior Team Lead experience preferred. Proficient in Microsoft
Office and able to navigate Point of Sale systems. Must have
flexible and open availability, including nights, weekends and
holidays. Must have the ability to successfully pass a background
check annually. Must have the ability for approval of agent
registration card from the DCP. Must be able to move about the
dispensary, handle various types of equipment and computer systems,
including a point-of-sale system. Personal Attributes *
Communicator: You possess strong communication skills and enjoy
working with customers and coworkers. Good listener, and natural
salesperson. * Team Oriented: Keeping up with fast-paced work
environment, working independently fulfilling orders and
maintaining a clean workspace, relaxed ambiance for customers and
team members. * Passionate: You must be passionate about
collaboration and ensuring our customers are informed about our
product offerings, we love seeing hunger and ambition. Work
Environment Retail Store; front of the house operations Retail
Sales; Standing up at point of sale, greeting customers, assisting
customers. We are an equal opportunity employer. Powered by JazzHR
Y4G3SMNOAc
Keywords: Eastbound Collective, Passaic , Team Lead, Retail - All , Hamden, New Jersey
