Senior Product Manager - Technical, Outbound Communications
Company: Amazon
Location: New York City
Posted on: April 1, 2026
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Job Description:
We are seeking a customer-obsessed, results-driven PMT to join
the Outbound Communications team. We operate the foundational
systems that enable Amazon and its subsidiaries to communicate with
customers on Whatsapp, Email, SMS, and Push messages. Our mission
is to serve as Amazon’s digital companion to guide customer actions
and drive long-term engagement with Amazon through communications
that are relevant, timely, and indispensable. Key job
responsibilities As a senior Product Manager, Technical, you will
work closely with marketing and business stakeholders, engineers,
and scientists to create engaging customer experiences and scalable
communications solutions. You will work backwards from customer and
business needs, think big about product solutions, and guide the
team through delivering results. - Bachelor's degree - Experience
owning/driving roadmap strategy and definition - Experience with
feature delivery and tradeoffs of a product - Experience
contributing to engineering discussions around technology decisions
and strategy related to a product - Experience managing technical
products or online services - Experience in representing and
advocating for a variety of critical customers and stakeholders
during executive-level prioritization and planning - 5 years of
technical product or program management experience - Experience in
using analytical tools, such as Tableau, Qlikview, QuickSight
Amazon is an equal opportunity employer and does not discriminate
on the basis of protected veteran status, disability, or other
legally protected status. Our inclusive culture empowers Amazonians
to deliver the best results for our customers. If you have a
disability and need a workplace accommodation or adjustment during
the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more
information. If the country/region you’re applying in isn’t listed,
please contact your Recruiting Partner. The base salary range for
this position is listed below. Your Amazon package will include
sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including
experience, qualifications, and location. Amazon also offers
comprehensive benefits including health insurance (medical, dental,
vision, prescription, Basic Life & AD&D insurance and option
for Supplemental life plans, EAP, Mental Health Support, Medical
Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and
parental leave. Learn more about our benefits at
https://amazon.jobs/en/benefits . USA, NY, New York - 166,300.00 -
225,000.00 USD annually USA, WA, Seattle - 151,200.00 - 204,600.00
USD annually
Keywords: Amazon, Passaic , Senior Product Manager - Technical, Outbound Communications, PR / Public Relations , New York City, New Jersey