Managed Print Services, Tech & Engineering Fellow (Summer)
Company: Metropolitan Transportation Authority
Location: New York City
Posted on: April 1, 2026
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Job Description:
Description Position at MTA Headquarters Department: MTA IT
Location: 2 Broadway NY , NY 10004 Position Title: Managed Print
Services, Tech & Engineering Fellow (Summer) Hourly Rate: $21.00
(Undergraduate) All internship positions are onsite and require
regular, in-person attendance at the designated work location.
OVERVIEW OF DEPARTMENT: The Managed Print Services team is
responsible for implementation and oversight of the MTA’s managed
print services solution, providing technical assistance and
logistics coordination for printers and scanners deployed across
all agencies. The IT Fellow will support the MPS program team in
assessing printer usage reports, reconciling printer configuration
data between Service Now and the vendor portals, e.g. HP, and
providing logistical support for printer consumables. This
fellowship begins in Summer 2026, candidates should be ready to
commit minimum of 12?months in the role. This fellowship begins in
Summer 2026, candidates should be ready to commit minimum of
12?months in the role. RESPONSIBILITIES: Analyze usage data in
Excel and/or Power Bi. Collaborate with interdisciplinary teams to
improve and maintain printer configuration data in Service Now and
vendor portals. Understanding managed print services and
responsible printing strategies within an enterprise. Reconcile
printer configuration data in Service Now and vendor portals.
Analyze printer usage reports and identify underutilized printers.
Support end-users through logistical support for printer consumable
orders. Identify opportunities for process and workflow
improvements. Other related duties as assigned PROJECTS: 1. Analyze
device utilization reports to identify underutilized printers that
can be redeployed to areas of higher need. 2. Monitor accuracy of
printer configuration data between Service Now and HP vendor portal
through use of Excel spreadsheets and Power Bi dashboards and
report discrepancies to manager and team. 3. Logistical support for
printer consumables and follow up with vendors & clients. REQUIRED
QUALIFICATIONS: Proficiency in Microsoft Office Suite is a must.
The candidate should possess organizational, analytical and
communication skills. The candidate should be able to work well
under pressure and prioritize tasks effectively. The candidate
should have a keen eye for detail and be able to work independently
while being an active team player. Entry Level experience providing
IT client/technical support Entry level experience with Power BI
preferred but not required REQUIRED EDUCATION: Preferred Majors:
Computer Information Systems , Computer Information Science,
Computer Information Technology , Computer Science Matriculated in
an undergraduate program in good standing with at least 2.5 GPA All
applicants must be authorized to work in the United States at the
time of application. Students’ transcript must be submitted. Equal
Employment Opportunity MTA and its subsidiary and affiliated
agencies are Equal Opportunity Employers, including with respect to
veteran status and individuals with disabilities. The MTA
encourages qualified applicants from diverse backgrounds,
experiences, and abilities, including military service members, to
apply.
Keywords: Metropolitan Transportation Authority, Passaic , Managed Print Services, Tech & Engineering Fellow (Summer), IT / Software / Systems , New York City, New Jersey
