Technical Trainer - Hazardous Waste
Company: Clean Harbors
Location: Linden
Posted on: May 2, 2024
Job Description:
Clean Harbors is currently seeking a Technical Services Project
Manager to strengthen the performance of field personnel in
providing services between customers and operations to ensure all
services are scheduled and performed within contract requirements
and customer expectations. The Project Manager will be responsible
for implementing standard operating procedures related to assigned
customers and monitoring key performance indicators for service and
facility operations in our West Coast region.
This position will require travel 75% of the time.
Why work for Clean Harbors?
- Health and Safety is our #1 priority and we live it 3-6-5!
- Competitive wages.
- Comprehensive health benefits coverage after 30 days of
full-time employment.
- Group 401K with company matching component.
- Opportunities for growth and development for all the stages of
your career.
- Generous paid time off, company paid training and tuition
reimbursement.
- Positive and safe work environments.
Responsibilities
- Ensures Health and Safety is the number one goal by following
policies, processes, and acting in a safe manner at all times.
- Provides Mentorship and Training for new hire field technicians
and managers in safe execution of procedures, customer service
expectations, and all Clean Harbors systems and process pertaining
to retail line of business.
- Works to correct service errors and reinforce proper service
procedures with local staff.
- Develops action plans to initiate improvement in struggling TS
branches.
- Works with central TS Operations to drive strategic goals
forward in Retail operations.
- Works to identify areas of weakness in Retail service model and
provide insight on how to expand in industry.
- Provides local branch support as needed to standardize service
offerings. Work with customers and branch operations to schedule
services within contract requirements and customer
expectations.
- Interfaces with customers in a professional and effective
manner to update them on service status and / or to resolve
problems / issue. Ensure all customer data is correctly entered
into company systems. This includes site data profiles.
- Establishes an in-depth knowledge of Retail line of Business
procedures and requirements. Must be the "go to" person for
information related to the applicable industry.
- Maintain standard operating procedures and communicate changes
or updates to operations. Monitor the adherence to standard
procedures through system data and customer feedback.
Qualifications
- Bachelor's degree is preferred.
- Management experience preferred. Strong desire to obtain
management skills.
- Training and compliance audit skills preferred.
- Valid Driver's License is required. Must obtain CDLB within 90
days of hire.
- 3+ years of hazardous waste experience.
- RCRA and DOT certifications are a bonus.
- Strong customer service skills; ability to communicate clearly
and professionally.
- Strong collaborations skills; ability to facilitate service
team approach to ensure customer satisfaction and
follow-through.
- Attention to detail and problem solving skills.
- Excellent computer skills (Word, Excel, PowerPoint).
- Ability to travel 50% - 75%
Join our team today! To learn more about our company, and to apply
online for this exciting opportunity, visit us at
www.cleanharbors.com/careers
Clean Harbors is the leading provider of environmental, energy and
industrial services throughout the United States, Canada, Mexico
and Puerto Rico. Everywhere industry meets environment, Clean
Harbors is one-site, providing premier environmental, energy and
industrial services. We are solving tough problems through
innovation and proven methodology - come be part of the solution
with us.
We thank all those interested in joining the Clean Harbors team;
however only those that complete the online application and meet
the minimum job qualifications will be considered for this
role.
Clean Harbors is a Military & Veteran friendly company.
*CH
#LI-TG1
Keywords: Clean Harbors, Passaic , Technical Trainer - Hazardous Waste, Human Resources , Linden, New Jersey
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