Associate Director, Data Operations
Company: KINESSO
Location: New York
Posted on: May 1, 2024
Job Description:
Business Overview KINESSO is the technology-driven performance
marketing agency that sits at the very heart of IPG Mediabrands,
providing actionable growth for both our agency partners and
clients. We turn 'action' into 'outcome' for our clients,
leveraging our unique capabilities in optimization, analytics, AI,
and experimentation. KINESSO has brought together the collective
power of what was formerly Matterkind, Reprise, and Kinesso under
one collective entity that will serve as the most powerful delivery
engine in the industry. We have extensive offerings spanning across
performance marketing and data and technology. Fueled by a deep
understanding of consumer behavior, we offer an end-to-end engine
of planning and optimization while also delivering on data-driven
strategy for social platforms, actionable growth in e-commerce, and
creating curated marketplaces specific to each client's function
and needs. The company has more than 6,000 employees operating in
more than 60 countries. Learn more at . Position SummaryWe are
looking for an Associate Director to join our Data & Product
Operations Team at KINESSO. You'll have a strong entrepreneurial
spirit and an interest in media and marketing with a passion and
curiosity for working across multiple teams. You will be critical
in the hands-on and day-to-day management & execution of key
operational processes, product buildouts, and pushing timelines for
projects.The Associate Director of Data & Product Operations will
work cross-functionally between both internal Operations, Product,
and Engineering Teams, along with key Agency and external partners,
to manage comms and timelines, provide logistical support, and
ensure adherence to and continually review and upgrade our
standardized processesResponsibilities
- Collaborate between internal Data & Tech Teams and Agency Teams
to gather the requirements needed to onboard clients to our
centralized Reporting Platform
- Oversight of existing Product Operations processes and
workflows, including the maintenance of internal documentation,
Agency engagement models, Asana usage, etc.
- Conduct regular audits of existing processes noted above and
proposing better ways-of-working
- Assist in leading the centralized Product Operations processes
related to platform account management, including credential,
verification, and access management
- Monitor, triage, and escalate any issues related to data
completeness, timeliness, recency, or overall accuracy within our
database
- Lead configuration of data-streams to collect data from various
platforms or via data connectors
- Maintenance of centralized data/ad account tracker and
facilitation of any access issues with internal Engineering, Data
Ops, and Agency Teams
- Oversight of general user onboarding to data platforms and
tools, including ongoing support for downstream users, including
product teams, agency teams, and client teams
- Ability to communicate effectively with external partners to
escalate and troubleshoot any issues related to the individual 3rd
party data platforms or data connector platforms
- Support and lead on behalf of the Product Operations Team
during weekly statuses with the larger Reporting Product Team to
communicate key updates, roadblocks, goals, etc.
- Manage User Onboarding for any-net new team members, downstream
Agency users, etc.
- Demonstrate the ability to effectively communicate with
internally with Reporting & Agency Teams by managing expectations,
tracking key project deliverables, setting realistic timelines, and
showing a strong understanding of the Data Platform
- Engage with and educate Agency Teams on our existing processes,
and help to address any needs or questions related to Client
Onboarding and the overall Data Platform
- Demonstrate strong problem-solving skills and drive forward
efforts to continue evolving and optimizing our internal
workflowsRequired Skills & Experience
- Five+ years of experience in an agency role, with a strong
background in digital planning, investment, analytics, or project
management, while also understanding the fundamental structure of
an agency
- Strong written and verbal communication skills (this role will
involve working with multiple teams - both internal and external -
virtually and in-person)
- Knowledge of both traditional and digital media, as well as
general metrics available for reporting from digital channels (DCM,
Facebook, Twitter, etc.)
- Any prior experience with Project Management Tools/Systems
(i.e. Asana, JIRA) is a plus
- Strong skills with Microsoft suite of products, namely Excel &
PowerPointDesired Skills & Experience
- Bachelor's Degree or above in: Marketing, Business, Economics,
Communications, or related fieldWe See You At IPG Mediabrands, we
are unified behind a commitment to fostering a culture of inclusion
and belonging. Together, we shine through a set of shared values
and behaviors. We take pride in our responsibility to our clients,
communities, and to each other. We embrace differences and
recognize the unique value that each of us brings to our community.
We encourage you to apply, as unique backgrounds, perspectives, and
lived experiences are welcomed. We See You at IPG Mediabrands. Wage
and BenefitsWe offer a Total Rewards package that includes medical
and dental coverage, 401(k) plans, flex spending, life insurance,
disability, employee discount program, employee stock purchase
program and paid family benefits to support you and your family. To
give you the ability to better meet your personal needs, and in
support of your physical and emotional well-being, you will receive
discretionary time off days and company-wide Appreciation Weeks and
Wellness Days. We also offer a competitive Total Compensation
package, including a competitive salary and eligibility for an
annual discretionary incentive award or a relevant incentive award.
The salary range for this position is posted below. Where an
employee or prospective employee is paid within this range will
depend on, among other factors, actual ranges for current/former
employees in the subject position, market considerations, budgetary
considerations, tenure and standing with the Company (applicable to
current employees), as well as the employee's/applicant's skill
set, level of experience, and qualifications. Employment
TransparencyIt is the policy of Mediabrands, division of the
Interpublic group, to provide equal employment opportunities to all
employees and applicants for employment without regard to race,
color, ethnicity, gender, age, religion, creed, national origin,
sexual orientation, gender identity, marital status, citizenship,
genetic information, veteran status, disability, or any other basis
prohibited by applicable federal, state, or local law. Please note
this job description is not designed to cover or contain a
comprehensive listing of activities, duties, or responsibilities
that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or
without notice. The employer will make reasonable accommodations in
compliance with the American with Disabilities Act of 1990. The job
description will be reviewed periodically as duties and
responsibilities change with business necessity. Essential and
other job functions are subject to modification. Reasonable
accommodations may be provided to enable individuals with
disabilities to perform the essential functions. For applicants to
jobs in the United States: In compliance with the current Americans
with Disabilities Act and state and local laws, if you have a
disability and would like to request an accommodation to apply for
a position with Mediabrands, please email accommodation@.About IPG
Mediabrands IPG Mediabrands is the media and marketing solutions
division of Interpublic Group (NYSE: IPG). IPG Mediabrands manages
over $47 billion in marketing investment globally on behalf of its
clients across its full-service agency networks UM, Initiative and
Mediahub and through its award-winning specialty business units
Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings,
Rapport, and the IPG Media Lab. IPG Mediabrands clients include
many of the world's most recognizable and iconic brands from a
broad portfolio of industry sectors including automotive, personal
finance, consumer product goods (CPG), pharma, health and wellness,
entertainment, financial services, energy, toys and gaming, direct
to consumer and e-commerce, retail, hospitality, food and beverage,
fashion and beauty. The company employs more than 18,000 diverse
marketing communication professionals in more than 130 countries.
Learn more at .
Keywords: KINESSO, Passaic , Associate Director, Data Operations, Executive , New York, New Jersey
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