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Case Manager / Support Broker (Passaic County)

Company: Public Consulting Group
Location: Passaic
Posted on: November 17, 2021

Job Description:

Overview
Public Partnerships LLC, a subsidiary of Public Consulting Group supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and self direct their own long-term home care.
Our role as the nations largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.
Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.publicpartnerships.com ).
Want to help Others?
Make a difference in your community by helping individuals living with disabilities and seniors to live independently and pursue their life goals. PCG Public Partnerships seeks consultants (also known as Support Brokers) to provide supports brokerage under contract with the New Jersey Department of Human Services. As a consultant, you will provide information and assistance to help participants exercise choice and control over their community services and supports, including helping them act as a household employer of their direct care workers. Primary responsibilities include: providing orientation and training on program rules; enrolling participants and their direct care workers; helping participants to develop a cash management plan (spending plan) for using their monthly budget; monitoring participant health and safety; and maintaining progress notes. Training will be provided.
Watch the "What We Do"video on our webiste:https://www.publicpartnerships.com/about-us/#
Responsibilities
Territory: Passaic County
Responsibilities:
Manage Caseload
Manage a Caseload of 110-145 Program Participants

Maintain required contact with assigned participants, including telephone calls and quarterly home visits

Respond to participant inquiries

Maintain email communication with participants, as needed

Resolve participant issues
Provide participants with practical skills training in areas such as:

Locating community resources;

Recruiting, selecting, hiring, training, and supervising employees

Purchasing goods and services;

Managing a monthly budget to pay for their direct care workers
Assist participants to:

Enroll in the Personal Preference Program

Complete required enrollment paperwork

Identify community resources, services and supports to meet their life goals;

Develop their spending plan and schedule their employees to stay within their monthly budget

Assist direct care workers, to complete required paperwork to be employed by the participant;

Monitor participant health and safety through monthly phone contact and quarterly home visits (as needed);

Maintain progress notes in accordance with NASW standards;

Report and respond to participant complaints and grievances;

Act as mandated reporter for allegations of abuse, neglect, and exploitation

Qualifications
Required Skills
Ability to manage own schedule and work independently with minimal supervision

Strong Microsoft Office applications skills

Commitment to exceptional client service

Creative problem-solving ability and a consultancy mindset

Dedication to accomplishing goals and challenges presented by clients and management

Ability to interact with various levels of management and with clients

Flexible, self-starter possessing intellectual curiosity

Enthusiasm for life-long learning and staying well-informed about current business issues

Proven ability to take initiative to move daily work forward

Able to follow, critically evaluate, and improve upon current processes

Excellent oral and written communication skills

Ability to use sound judgment in completing tasks and to seek guidance when needed

Ability to recognize issues and identify solutions
Education & Experience

Minimum of two (2) year of experience working with individuals with disabilities and/or senior citizens required;

BA or BS degree in related field required, can be substituted for 4 or more years of related experience

Knowledge of Medicaid services preferred
Other Requirements

Criminal Background Check

A valid drivers license, access to a motor vehicle, and active vehicle registration, inspection and insurance certification required
Benefits Offered

401k Retirement Plan

Medical, dental and vision insurance on their first day of employment

Four weeks or 20 days of PTO
and more!
LI-LR1
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Connect With Public Consulting Group!
Connect with Public Consulting Group
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Job LocationsUS-NJ-Passaic
Posted Date5 months ago(6/11/2021 2:19 PM)
Job ID 2021-6711
of Openings 3 Category Case Management/Care Coordination
Type Regular Full-Time
Practice Area Public Partnerships LLC
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Keywords: Public Consulting Group, Passaic , Case Manager / Support Broker (Passaic County), Executive , Passaic, New Jersey

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