Program Coordinator I

Company: Rutgers University
Location: Newark
Posted on: April 1, 2026

Job Description:

Posting Summary Rutgers University-Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Program Coordinator I. Provides administrative support to the Manager and Assistant Manager. Oversees AA/support staff work, resolves conflicts and issues, and prepares guidelines and procedures within established policies and regulations. Also provides administrative support to the Senior Financial Aid Officer and module. Will be in daily contact with students and parents, other University departments, and external agencies such as USDE and NJ HESAA . This position is responsible for and not limited to the following: Counsels students and their parents on application procedures, availability and eligibility for all sources of financial aid funding. Assists students in establishing eligibility by reconciling problems that concern or are handled by other University departments and/or external agencies. Responsible for one or more financial aid programs. Perform professional work that requires knowledge of general administrative management principles and a good understanding of Financial Aid concepts, principles, and terminology Outreach and financial literacy, representing the Office of Financial Aid at on?campus events Provides support to the Director in the form of special projects Other duties as assigned. Overview The Office of Financial Aid ( OFA ) is an integral part of Rutgers University-Newark (RU-N). It’s a key partner in advancing the University’s purpose and strategic plans for access and affordability. We are committed to removing financial barriers to student enrollment and retention. To accomplish this, the Office of Financial Aid strives to balance responsible stewardship of all federal, state, private, and internal aid resources. Core services are built around a student-centered culture, working with our students and their families to seek, obtain, and make informed financial aid decisions through financial literacy and outreach. We are working to establish ourselves as a leader in financial aid services, using technology to streamline processes, maintain regulatory compliance, and promote scholarship opportunities to make higher education possible for all students. We are committed to providing exemplary service in a fair, sensitive, and confidential environment to all students, families, the University community, and the community at large, regardless of background, culture, or lifestyle. Without bias or judgment, our objective is to equitably assess federal, state, and institutional financial aid resources, scholarships, grants, loans, and employment opportunities for eligible students. We employ professional judgment and financial literacy counseling to effectively identify and address financial educational barriers. Preferred Qualifications Two or more years of experience in student financial aid or higher education services, with knowledge of Oracle Student Financial Planning ( OSFP ), Sales Force, COD , FAFSA Partner Portal, NSLDS , NJFAMS ( HESAA ), and ImageNow.

Keywords: Rutgers University, Passaic , Program Coordinator I, Administration, Clerical , Newark, New Jersey